AGD | Ticket

HELPDESK RESPONSE

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There are readily available resources that you may wish to refer to and see if your queries can be addressed.

a. Step-by-step Guides at Vendors@Gov
b. FAQs at Vendors@Gov
c. Virtual Chat Assistant at Vendors@Gov

Thank you.

Helpdesk Ticket Number VE2110315

Ticket Status : Closed

Vendor Inquiries

Subject : General Inquiries

Request Type :Query

Query/Suggestion/Description :

Dear CUMMINS SALES AND SERVICE SINGAPORE PTE.,

This is Accountant-General's Department.

We have received Direct Credit Authorization Form (DCA) form from you. Your vendor record has been approved in our system since 2019 with different bank account no..

However we noticed that the email, tel no and bank account in DCA form is different from you have inputted in Vendors@Gov. Kindly update these details in Vendors@Gov.

Kindly login into Vendors@Gov (www.vendors.gov.sg) as a Business User. After which, please navigate to UPDATE VENDOR RECORD DETAILS to update the details.

We have attached user guide on how to update details in your vendor record. 

Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record.

Do make sure that all the details in your vendor record match with DCA form.

We have attached user guide on how to create vendor record.

Thank you

Guide - Create Update Vendor Record (PDF 1320.5KB)

Please tell us more about yourself :

Name : CUMMINS SALES AND SERVICE SINGAPORE PTE.

Department :

Organization/Vendor : -

Designation :

Email Address : LINDA.CHUA@CUMMINS.COM

Additional Information

Correspondences :

AGD, Friday, 19 November 2021

Dear CUMMINS SALES AND SERVICE SINGAPORE PTE.,

This is Accountant-General's Department.

We have received Direct Credit Authorization Form (DCA) form from you. Your vendor record has been approved in our system since 2019 with different bank account no..

However we noticed that the email, tel no and bank account in DCA form is different from you have inputted in Vendors@Gov. Kindly update these details in Vendors@Gov.

Kindly login into Vendors@Gov (www.vendors.gov.sg) as a Business User. After which, please navigate to UPDATE VENDOR RECORD DETAILS to update the details.

We have attached user guide on how to update details in your vendor record.

Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record.

Do make sure that all the details in your vendor record match with DCA form.

We have attached user guide on how to create vendor record.

Thank you

Guide - Create Update Vendor Record (PDF 1320.5KB)

AGD, Monday, 29 November 2021

Dear CUMMINS SALES AND SERVICE SINGAPORE PTE.,

May we know the update?

We have received Direct Credit Authorization Form (DCA) form from you. Your vendor record has been approved in our system since 2019 with different bank account no..

However we noticed that the email, tel no and bank account in DCA form is different from you have inputted in Vendors@Gov. Kindly update these details in Vendors@Gov.

Kindly login into Vendors@Gov (www.vendors.gov.sg) as a Business User. After which, please navigate to UPDATE VENDOR RECORD DETAILS to update the details.

We have attached user guide on how to update details in your vendor record.

Once you have updated the vendor record in Vendors@Gov, please notify us back in this ticket and we will proceed to approve your vendor record.

Do make sure that all the details in your vendor record match with DCA form.

We have attached user guide on how to create vendor record.

Thank you

Guide - Create Update Vendor Record (PDF 1320.5KB)

AGD, Monday, 6 December 2021

Guide - Create Update Vendor Record (PDF 1320.5KB)

AGD, Monday, 13 December 2021

Dear CUMMINS SALES AND SERVICE SINGAPORE PTE.,

As we have not heard from you, we will proceed to close your ticket. Should you have further queries, please log a new helpdesk ticket and quote this helpdesk ticket number VE2110315, and we will assist you accordingly.

Thank you.

Attachment :

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